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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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LARRY Sledge S.'s profile image
LARRY Sledge S. 
on Birdeye

4 years ago

My Mac - team was great work with. They help me with any thing I didn’t understand or couldn’t get done. Very helpful and willing. 

BOBBY JOHNSON J.'s profile image
BOBBY JOHNSON J. 
on Birdeye

4 years ago

Great service considering the pandemic we are currently in. Overall great experience. 

JONATHAN B.'s profile image
JONATHAN B. 
on Birdeye

4 years ago

I loved the experience because it was pain free. The employees of of PennyMac were very helpful. 

LEILA F.'s profile image
LEILA F. 
on Birdeye

4 years ago

The application to closing process was very smooth. I had no issues with Ceista. She’s a wonderful loan processor and clearly spoken. 

Dennis D.'s profile image
Dennis D. 
on Birdeye

4 years ago

I was kept in the loop on what was going on all the time. didn't have to guess when something was going to happen, they let know in plenty of time 

Julieta J.'s profile image
Julieta J. 
on Birdeye

4 years ago

My loan application was not smooth in the beginning due to long wait on the phone just to speak with a loan officer; however, after talking to a loan Specialist, everything went smoothly and my refinance loan was process very expeditiously. Thank you. 

CHARLES B.'s profile image
CHARLES B. 
on Birdeye

4 years ago

What made it great during the process there were not extra documents I have to provide, loan processor was very professional, good attitude and was quick to respond to whatever questions I needed answered, my Loan was processed in a very timely manner. I would recommend PennyMac to friends and family.  

DAVID Schirmer I.'s profile image
DAVID Schirmer I. 
on Birdeye

4 years ago

Quick and easy process 

LEWIS B.'s profile image
LEWIS B. 
on Birdeye

4 years ago

Unreal time to complete. 3 months from start to finish. Hard to get through to talk in person with someone.Some things took a long time to communicate to us, leading to longer delays. Most frustrating was not being able to call someone and get immediate answers.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.