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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went exactly according to plan.
Brock Walker was my first contact and he did a very good job explaining and returning messages. The one person I really what to to acknowledged also is the young lady in TECH SERVICES that assisted with online guidance, and was a joy to talk to. Unfortunately my notes w/ her name got misplaced, but she is invaluable!!!! Great Customer Service to ALL THE TEAM that assisted us with this process. Thank you, Phil & Erin
The beginning was very slow. It was 2 weeks with no contact until I reached out by phone. The process was smooth once Gina Merritt got involved.
I liked how I was notified every step of the way.
Penny Mac has been so amazing and easy and not stressful ,great team and did amazing job
Na
Meet all my expectations.
Easy and fast..gina was johnny on the spot.
The only complaint I have is, that we were not made aware of a new Contact or their information. The first Loan Specialist became annoyed with us and was impolite. My husband and I work and we have triplets to take care of. It was hard to keep up with the emails from both banks. We almost went to Our hometown bank, because we were thinking the whole process will be a snap because we are your customers.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.