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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick & easy process!
Everything went exactly according to plan.
The beginning was very slow. It was 2 weeks with no contact until I reached out by phone. The process was smooth once Gina Merritt got involved.
I liked how I was notified every step of the way.
Penny Mac has been so amazing and easy and not stressful ,great team and did amazing job
Easy and fast..gina was johnny on the spot.
The only complaint I have is, that we were not made aware of a new Contact or their information. The first Loan Specialist became annoyed with us and was impolite. My husband and I work and we have triplets to take care of. It was hard to keep up with the emails from both banks. We almost went to Our hometown bank, because we were thinking the whole process will be a snap because we are your customers.
Clear and professional communication from start to finish. GREAT experience.
Gina was very professional in going over all my documents, very clear and precise. I felt extremely bad for Gina, she did receive my documents In a timely manner, which cause her to run late. Gina was very professional in delivering and explaining my documents in which I needed to complete. I did feel extremely bad that Gina had to come out in such bad weather the nights that I had to sign my documents, but she was fantastic. I would recommend her to all!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,128 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.