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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What made it great during the process there were not extra documents I have to provide, loan processor was very professional, good attitude and was quick to respond to whatever questions I needed answered, my Loan was processed in a very timely manner. I would recommend PennyMac to friends and family.
Quick and easy process
Unreal time to complete. 3 months from start to finish. Hard to get through to talk in person with someone.Some things took a long time to communicate to us, leading to longer delays. Most frustrating was not being able to call someone and get immediate answers.
PennyMac was very courteous and listen to my needs for my loan. They had the information I needed it about 30 minutes and were were able to close in about 10 days for my streamline refinance loan. Also great loan servicer.
It was an easy process! Great communication!
I only had one concern. In the beginning I had stated my lawyer preference and the closing went to a different lawyer. The closing went very well anyway.
Gina did an amazing job! However, prior to her involvement, my experience was not the best. I had to make several phone calls and got no response for several days after leaving numerous voicemails and being transferred from person to person with nothing being accomplished. It was extremely frustrating. Once Gina took over, she got things done and was awesome to work with! Thank you Gina!
Thank you and your team for all of your help with the refinancing of our home. Everything was excellent service from beginning to end.
The loan officer was very knowledgeable and an excellent communicator. The help I got from supporting staff was courteous, timely, and clear.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.