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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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ISAIAS U.'s profile image
ISAIAS U. 
on Birdeye

4 years ago

Experience was great . Great comunicación 

Felipe Estefan G.'s profile image
Felipe Estefan G. 
on Birdeye

4 years ago

Everything was great. 

MEGAN S.'s profile image
MEGAN S. 
on Birdeye

4 years ago

Great job! 

Dorothy M.'s profile image
Dorothy M. 
on Birdeye

4 years ago

Efficient and friendly 

Thomas C.'s profile image
Thomas C. 
on Birdeye

4 years ago

From my initial conversations to closing, everyone was truly interested in helping us get our loan refinanced. Very nice people and truly professional. Sometimes I became inpatient but Gina always took time to explain what was happening. Thanks 

Lisa T.'s profile image
Lisa T. 
on Birdeye

4 years ago

Gina was friendly, professional and kept in touch. I have always had a good experience with PennyMac 

Librado F.'s profile image
Librado F. 
on Birdeye

4 years ago

Fast and Great Communication! Simple and keep you updated on your loan process weekly! Answered all my questions quickly and clearly. Really liked the fact that I was able to do everything online! 

ANTONIO S.'s profile image
ANTONIO S. 
on Birdeye

4 years ago

What made refinancing my home mortgage with PennyMac Loan Services a “Great” experiences was the speed and smoothness of the whole process. The PennyMac personnel was very polite and responded to any questions I had right away! The entire closing experience was conveniently done at home. I highly recommend PennyMac Loan Services to anyone interested in buying or refinancing a house. 

Feleck D.'s profile image
Feleck D. 
on Birdeye

4 years ago

I know that volume of incoming applications were high plus effects of the pandemic may have slow the refinance process to a complete halt, but I still believe that the process should have been a little faster. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.