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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Neil L.'s profile image
Neil L. 
3 years ago

Easy process, I have two loans with Pennymac. They gave me a competitive rate and painless experience. 

Thomas B.'s profile image
Thomas B. 
3 years ago

Amanda made it awesome. 

AARON S.'s profile image
AARON S. 
3 years ago

Thank you for a great experience 

Juan P.'s profile image
Juan P. 
3 years ago

Gret job excellent customer service 

Shelley R.'s profile image
Shelley R. 
3 years ago

Professional. Friendly and welcoming. 

Melissa H.'s profile image
Melissa H. 
3 years ago

PennyMac was unable to produce a appraiser. My realtor had to find one. We nearly lost the sale because of this egregious delay. When calling PennyMac you always spoke with someone different and would get different responses. Although I was "assigned" to Josie, I could not call her directly. I had to go through their phone system and typically she would call me back after explaining the whole situation to someone different. It was a part time job (for me!) to get this loan processed. It felt like if I did not call multip... read more

Mohammadreza G.'s profile image
Mohammadreza G. 
3 years ago

Excellent service 

Charlesana A.'s profile image
Charlesana A. 
3 years ago

The loan process was painless. Definitely recommend pennymac 

Zachary C.'s profile image
Zachary C. 
3 years ago

No transparency or communication. Denied for a reason that was not true. Terrible customer service. Was told I would receive a call back and never did. Will not ever work with Pennymac in the future. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.