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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Genaro G.'s profile image
Genaro G. 
on Birdeye

2 years ago

I give a 5 🌟 🤩 ⭐️ ⭐️ ⭐️ Every one was very polite. and profecional 

Michael T.'s profile image
Michael T. 
on Birdeye

2 years ago

10 star rating 

Brittany H.'s profile image
Brittany H. 
on Birdeye

2 years ago

n/a n/a n/a n/a n/a 

Tyler A.'s profile image
Tyler A. 
on Birdeye

2 years ago

Shay Luckett was extremely helpful, polite and personable which you don’t always get these days, so thank you again Shay. Tyler Ancke. 

Patrick S.'s profile image
Patrick S. 
on Birdeye

2 years ago

Fantastic job 

Marsonne Carino Q.'s profile image
Marsonne Carino Q. 
on Birdeye

2 years ago

It's a great experience. All queries were answered. All documents were made and sent all thru online. 

Samuel F.'s profile image
Samuel F. 
on Birdeye

2 years ago

unclear who to talk to Norice or Earl Nagaran. Earl told me I could contact him directly and that was a hassle as I felt like I was bothering him. After speaking with Earl initially I did not realize I would be paying a 825 dollar appraisal fee which i know most of goes to Penny Mac, I feel my interest rate could have been lower and I would get the same emails from three different people. Made me feel like a number and I actually had a better experience with my last refi with and independant . last time I tried to refi with ... read more

Pablo Avila J.'s profile image
Pablo Avila J. 
on Birdeye

2 years ago

Sara was always in contact to guide me every step of the way and very pleasant to talk to. She is awesome!!!! 

Laura R.'s profile image
Laura R. 
on Birdeye

2 years ago

The entire PennyMac team was pleasant to deal with, the rate at which they returned emails and or phone calls was horrendous. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.