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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Richard C.'s profile image
Richard C. 
3 years ago

Interaction with PennyMac Team was excellent. I would recommend PennyMac, 

GREGORY P.'s profile image
GREGORY P. 
3 years ago

The MAC team responded to any issue right away and made the process very easy 

Trang V.'s profile image
Trang V. 
3 years ago

Kudo to William Smith and Nicholas Mayer to be patient and helpful to customer refinancing services. PennyMac has made process working great! Thanks! 

Robert C.'s profile image
Robert C. 
3 years ago

Andrea Mattox with PennyMac Loans was very professional and listened to our needs for refinancing. Many Thanks 

Cris N.'s profile image
Cris N. 
3 years ago

Very professional. Everything went smooth slight delay with the appraisal but other than that everything went smoothly. Overall a great experience. 

Ronald L.'s profile image
Ronald L. 
3 years ago

Weekly follow up from Damian helped, unfortunately the company that performed the appraisal wasn’t very cooperative, and I wished we could’ve used someone else. But Damian was very helpful on the things he could manage. 

Joel H.'s profile image
Joel H. 
3 years ago

Amanda did an excellent job getting me through the refinance process. Everything went smoothly and she was quick to answer any questions I had. When she want available, other loan agents happily assisted me with the information I needed. From start to finish, all the members of the team were friendly and professional. 

James C.'s profile image
James C. 
3 years ago

loan team was very helpful. 

Torrell S.'s profile image
Torrell S. 
3 years ago

Amanda with PennyMac was one of the most professional, sincerely caring individuals that I've dealt with concerning business. If I called her she stayed with me through the entire process of my concerns. She would follow up with me when necessary. If the individual I was normally conducting business with wasn't available, she could pick up the ball and run with it. No misquotes, no wrong information, and nothing contrary to my working s with other PennyMac personnel. The experience was great, she put in the work. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.