PENNYMAC

Sandy C. 

on Birdeye

4 years ago

It was fast and easy. 

GREGORY P. 

on Birdeye

4 years ago

The MAC team responded to any issue right away and made the process very easy 

Trang V. 

on Birdeye

4 years ago

Kudo to William Smith and Nicholas Mayer to be patient and helpful to customer refinancing services. PennyMac has made process working great! Thanks! 

Robert C. 

on Birdeye

4 years ago

Andrea Mattox with PennyMac Loans was very professional and listened to our needs for refinancing. Many Thanks 

Ronald L. 

on Birdeye

4 years ago

Weekly follow up from Damian helped, unfortunately the company that performed the appraisal wasn’t very cooperative, and I wished we could’ve used someone else. But Damian was very helpful on the things he could manage. 

Joel H. 

on Birdeye

4 years ago

Amanda did an excellent job getting me through the refinance process. Everything went smoothly and she was quick to answer any questions I had. When she want available, other loan agents happily assisted me with the information I needed. From start to finish, all the members of the team were friendly and professional. 

Jody A. 

on Birdeye

4 years ago

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James C. 

on Birdeye

4 years ago

loan team was very helpful. 

Torrell S. 

on Birdeye

4 years ago

Amanda with PennyMac was one of the most professional, sincerely caring individuals that I've dealt with concerning business. If I called her she stayed with me through the entire process of my concerns. She would follow up with me when necessary. If the individual I was normally conducting business with wasn't available, she could pick up the ball and run with it. No misquotes, no wrong information, and nothing contrary to my working s with other PennyMac personnel. The experience was great, she put in the work.