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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was smooth with few of any issues. Team addressed all my questions promptly.
There were some days that I don’t hear anything from them. But some days they called and said I missed some documents which I already submitted to them. They don’t even take a look at the file to verify if it’s there before they contact me. Only the time they were very nice and on top of thing is when I still shopping for rate, haven’t decide which bank I will chose. After I signed that I will go with PennyMac, things change. They don’t need to be nice anymore.
Easy and painless.
PennyMac <3
Team was great and answered questions throughout entire process
Couldn’t have asked for a better experience from start to finish… I was a little nervous in the beginning but the MAC team gave me clarity and made it all make sense. Thank you MAC team! First class service and support.
When I called I talked to a different person , that would give me a different answer, made the whole experience very stressful
Great experience overall. Only thing I didn't care for was the request for a letter stating a break in work history for my wife when she was in Grad school. I asked why it was required and no one could give me a reason. We have multiple loans through PennyMac and this seemed odd. We eventually just submitted the letter to keep the process moving but no one ever gave me a reason why it was needed.
Thank you for your service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.