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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Refinance made super easy! Hassle free experience!
Paid in advance for flood insurance, didn't get final monthly payment, flew to Minnesota whlie family drove to Minnesota, met with title company to find out flood insurance added to monthly payments without notification, had to agree to it as I didn't want to lose home, asked Lori several times about this, still no response nor how to correct this. I feel let down by all this.
They were very thorough and the whole experience of refinancing was made easy
Amanda kept us up to date with the process and everyone at PennyMac was very helpful with the whole process.
Very helpful staff and easy to work with
All calls were returned quickly in a friendly, professional style
Sharyl and Alan were both great to work with. Easy to get on the phone and prompt to follow up. Great experience
My husband did most of communication. I appreciated you having someone come to our home to sign papers. Only thing I would change is the links you use to import documents, doesn't seem to be very user friendly, but we were able to fax.
I felt closing costs were very high. A lot of fees with additional cost to pay previous loan off. Seemed like it kept getting higher and higher. $7k+ by the end.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.