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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,126 reviews
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Susan M.'s profile image
Susan M. 
3 years ago

Lori was very professional and prompt when answering emails or calls. During the couple hiccups, she assisted and helped resolve the issues. 

Linda M.'s profile image
Linda M. 
3 years ago

Everyone was SO nice. Especially wonderful was Garrett Greene and Andrea Maddox. At first it was so hard doing everything on a cell phone, but Garrett walked me through it kindly. Then Andrea took over and it went like silk, even to a non- techie like me. Thanks a million Penny Mac! 

Courtney M.'s profile image
Courtney M. 
3 years ago

N/A. No further comment (s) 

Isaac W.'s profile image
Isaac W. 
3 years ago

The refinance process was super simple and the whole team made sure I knew what to expect. 

Scott H.'s profile image
Scott H. 
3 years ago

Not sure the refinance was completely worth it in hindsight but Jazmin was great 

Gloria V.'s profile image
Gloria V. 
3 years ago

This was my first time actually being involved the process personally. We always used the same mortgage broker. I did this by myself and was able to easily and quickly navigate their system even though I was dealing with the stress of my mom passing. 

Steven C.'s profile image
Steven C. 
3 years ago

No comment 

Andrew G.'s profile image
Andrew G. 
3 years ago

Thumbs up wonderful 

Rhonda G.'s profile image
Rhonda G. 
3 years ago

I was kept informed of all of the steps throughout the transaction and of the things I needed to do in order to keep moving forward. It was easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,126 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.