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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone was SO nice. Especially wonderful was Garrett Greene and Andrea Maddox. At first it was so hard doing everything on a cell phone, but Garrett walked me through it kindly. Then Andrea took over and it went like silk, even to a non- techie like me. Thanks a million Penny Mac!
Not sure the refinance was completely worth it in hindsight but Jazmin was great
This was my first time actually being involved the process personally. We always used the same mortgage broker. I did this by myself and was able to easily and quickly navigate their system even though I was dealing with the stress of my mom passing.
No comment
Thumbs up wonderful
I was kept informed of all of the steps throughout the transaction and of the things I needed to do in order to keep moving forward. It was easy.
Shay Luckett was awesome to work with
At the end of the processJazmin Flowers contacted me about closing, I had seen some PennyMac literature with a lower rate and asked Jazmin if our rate could be lowered. She didn’t have the answer but contacted the initial loan officer, Katia Leao. Jazmin got back to me the next day and said Katia would contact me on Monday. She never did. On Wednesday, I called and spoke with Peter Ashworth and explained that I was expecting a call to have my question answered prior to closing. He didn’t provide me with a clear answer, sayin... read more
They were very fast on communication of what was needed. I was able to close earlier than expected which was awesome! Great rates!
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.