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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Linda M.'s profile image
Linda M. 
on Birdeye

2 years ago

Everyone was SO nice. Especially wonderful was Garrett Greene and Andrea Maddox. At first it was so hard doing everything on a cell phone, but Garrett walked me through it kindly. Then Andrea took over and it went like silk, even to a non- techie like me. Thanks a million Penny Mac! 

Scott H.'s profile image
Scott H. 
on Birdeye

2 years ago

Not sure the refinance was completely worth it in hindsight but Jazmin was great 

Gloria V.'s profile image
Gloria V. 
on Birdeye

2 years ago

This was my first time actually being involved the process personally. We always used the same mortgage broker. I did this by myself and was able to easily and quickly navigate their system even though I was dealing with the stress of my mom passing. 

Steven C.'s profile image
Steven C. 
on Birdeye

2 years ago

No comment 

Andrew G.'s profile image
Andrew G. 
on Birdeye

2 years ago

Thumbs up wonderful 

Rhonda G.'s profile image
Rhonda G. 
on Birdeye

2 years ago

I was kept informed of all of the steps throughout the transaction and of the things I needed to do in order to keep moving forward. It was easy. 

Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

Shay Luckett was awesome to work with 

Lori G.'s profile image
Lori G. 
on Birdeye

2 years ago

At the end of the processJazmin Flowers contacted me about closing, I had seen some PennyMac literature with a lower rate and asked Jazmin if our rate could be lowered. She didn’t have the answer but contacted the initial loan officer, Katia Leao. Jazmin got back to me the next day and said Katia would contact me on Monday. She never did. On Wednesday, I called and spoke with Peter Ashworth and explained that I was expecting a call to have my question answered prior to closing. He didn’t provide me with a clear answer, sayin... read more

Jillian S.'s profile image
Jillian S. 
on Birdeye

2 years ago

They were very fast on communication of what was needed. I was able to close earlier than expected which was awesome! Great rates! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.