PENNYMAC

Robert S. 

on Birdeye

3 years ago

Shay Luckett was awesome to work with 

Chezly F. 

on Birdeye

3 years ago

Refinance made super easy! Hassle free experience! 

Lori G. 

on Birdeye

3 years ago

At the end of the processJazmin Flowers contacted me about closing, I had seen some PennyMac literature with a lower rate and asked Jazmin if our rate could be lowered. She didn’t have the answer but contacted the initial loan officer, Katia Leao. Jazmin got back to me the next day and said Katia would contact me on Monday. She never did. On Wednesday, I called and spoke with Peter Ashworth and explained that I was expecting a call to have my question answered prior to closing. He didn’t provide me with a clear answer, sayin... read more

Jillian S. 

on Birdeye

3 years ago

They were very fast on communication of what was needed. I was able to close earlier than expected which was awesome! Great rates! 

Jesus P. 

on Birdeye

3 years ago

Paid in advance for flood insurance, didn't get final monthly payment, flew to Minnesota whlie family drove to Minnesota, met with title company to find out flood insurance added to monthly payments without notification, had to agree to it as I didn't want to lose home, asked Lori several times about this, still no response nor how to correct this. I feel let down by all this. 

Gary C. 

on Birdeye

3 years ago

They were very thorough and the whole experience of refinancing was made easy 

Jessica C. 

on Birdeye

3 years ago

Amanda kept us up to date with the process and everyone at PennyMac was very helpful with the whole process. 

Adam F. 

on Birdeye

3 years ago

Very helpful staff and easy to work with 

John T. 

on Birdeye

3 years ago

All calls were returned quickly in a friendly, professional style