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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Ilona C.'s profile image
Ilona C. 
on Birdeye

2 years ago

Great experience, very professional and knowledgeable 

Julia U.'s profile image
Julia U. 
on Birdeye

2 years ago

I was also very much helped by Travis. He was great! 

Shanda P.'s profile image
Shanda P. 
on Birdeye

2 years ago

Thank you for an easy process 

Jason W.'s profile image
Jason W. 
on Birdeye

2 years ago

Great service 

Jacob A.'s profile image
Jacob A. 
on Birdeye

2 years ago

My experience with Pennymac far exceeded the service I’ve received with previous financial service providers. 

Leo R.'s profile image
Leo R. 
on Birdeye

2 years ago

We are sorry you had an UNPLEASANT experience. Would you tell us what would have made it better? 

Karen G.'s profile image
Karen G. 
on Birdeye

2 years ago

Nicholas and my experience with Pennymac was great and I got an excellent rate. 

Katia V.'s profile image
Katia V. 
on Birdeye

2 years ago

Great service, thanks for everything! 

Earl Orth I.'s profile image
Earl Orth I. 
on Birdeye

2 years ago

Well first, the closing cost ended up being double what I was told in the beginning, so that was a little disappointing. I was expect it to be around what I was told, especially because my previous mortgage was with you. Secondly, it was frustrating when you are asked for documents and they are sent right away but then you keep getting emails about documents needed. I would have to call and the answer was, oh its ok, that is because its a different department, we have what we need, you are good. it happened several times and... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.