PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
ELAINE L.'s profile image
ELAINE L. 
on Birdeye

3 years ago

The whole process was so smooth. They were clear and they answered every question I had. I closed sooner than expected. Very happy with their level of service. 

Andrea M.'s profile image
Andrea M. 
on Birdeye

3 years ago

The loan took over 100 days to close. Every time I called I was just told that you were so busy. What actually happened is that our county had a fire and my loan was just sitting there waiting for something. When I finally became a nuisance is when it was discovered that there was additional information needed. I could never reach anyone personally I would have to leave a message and get a call back. Email would go to a general email and then get passed on to the correct person. 

TIFFANY C.'s profile image
TIFFANY C. 
on Birdeye

3 years ago

From the beginning to the end, everyone involved in the process prioritized our individual needs. Efficient and reassuring. 

Irfan K.'s profile image
Irfan K. 
on Birdeye

3 years ago

Very good experience. 

JEFFREY S.'s profile image
JEFFREY S. 
on Birdeye

3 years ago

Brent is a great guy, he went over the process in detail with me. 

Mary A.'s profile image
Mary A. 
on Birdeye

3 years ago

She is very helpful and knows her job well. She is accommodating and welcomes any questions we have. We had a great experience with our refinancing and as Kelsey Meuser as our loan officer. Thank you so much 

KIMBERLY R.'s profile image
KIMBERLY R. 
on Birdeye

3 years ago

. 

PAUL R.'s profile image
PAUL R. 
on Birdeye

3 years ago

The whole process was conducted from the comfort of our home ,even the closing . Two thumbs up for the Penny Mac team ! Thanks Jenny. 

Brianna Y.'s profile image
Brianna Y. 
on Birdeye

3 years ago

Sumayyah and Sidney were absolutely amazing but communication from Chad Foote and underwriting was lacking. The process took much longer than any refinance we have had in the past but overall my experience with Sumayah and Sidney made up for any negatives!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.