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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was a PennyMac customer for the 5 previous years on the home I sold. It is very difficult to understand why that was not a consideration in the approval process. The loan closing date was moved from November 11 to December 15. The signing was moved from Dec 8 to Dec 15 due to a last minute request for one more month of bank statement when the previous one was still within the accepted time frame. It was a stressful and long process over all. More difficult than any I had ever experienced.
The people in Pennymac are very professional and courteous. They took care in answering all my questions multiple times without getting frustrated. It was great experience working with them.
A quick, easy and valuable closing experience.
Using a different lender.
Communication was good and everything went smooth.
Great timely communication with pennymac. Highly recommend. Thanks pennymac team.
So Kelly Lange was PennyMac’s only saving grace. A refinance on a mortgage that PennyMac already had shouldn’t have taken 4 months. If it was going to take 4 months, then that should have been communicated up front. PennyMac’s underwriters were a disappointment especially with regard to how many times they requested documents that were already in the file but which they didn’t take the time to locate; and instead, just send out requests for what was already there, further slowing the process. Fi
I locked my rate with PennyMac on 7-2-2020. I supplied every document to PennyMac that was requested of me right away. I signed loan docs on 12-2-2020. I got an e-mail from Raveena that the loan was funded on 12-14-2020. On 12-19-2020 I was informed by my old mortgage lender that they never received the payoff from PennyMac. This process took over 5 months - I have never seen a re-fi take more than 3 or 4 weeks. I am way past upset. On 12-19-2020 I made a loan payment to my old lender.
Kelsey was great to work with. I was always informed about matters via email or by phone in this covid 19 era in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.