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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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NGUYEN T.'s profile image
NGUYEN T. 
5 years ago

Tạke too long 

JOSEPH H.'s profile image
JOSEPH H. 
5 years ago

Got my loan closed much quicker than expected. Friendly agents and overall outstanding communication on their behalf. Will definitely be my first choice on the purchase of my next home. 

DORA M.'s profile image
DORA M. 
5 years ago

Micheal was great. I appreciate him always calling me back within 24 hours and addressing my concerns. My biggest disappointment was the closing time frame, I was told 45-60 days from the day of my application. It took over 3 months to close. My second disappointment comes from being given a sign document date and no one showing up. Communication is key and not being told that my signing had been postpone was very unprofessional. I had to call back to inquire about the situation. 

ALLISON D.'s profile image
ALLISON D. 
5 years ago

Everything went very smooth. Great communication and easy process. Brittany was awesome and we were able to close at a place and time that was good for us! 

BRUCE B.'s profile image
BRUCE B. 
5 years ago

Hi my closing went well as soon as I had all the paper work together. Max was a nice guy and help me threw the work that I needed to have done. Thank you and be safe take care. Bruce Bennett 

THOMAS B.'s profile image
THOMAS B. 
5 years ago

It was a very easy process. The Team was great to work with. 

DONALD Coleman J.'s profile image
DONALD Coleman J. 
5 years ago

Prior to working with Ajanay, getting timely responses were challenging. She did a great job. However, there were times prior where I didn’t know the status and we were scheduled for settlement prior to having all documentation completed which postponed settlement 20 minutes prior to the appointment. It was challenging knowing who to contact as the agent changed multiple time without notification. Ajanay did an amazing job once she took over. 

Melinda N.'s profile image
Melinda N. 
5 years ago

Jenny was absolutely amazing! She was very detailed, knowledgeable and explained what I would expect during closing. 

Grace M.'s profile image
Grace M. 
5 years ago

Other than the COVID 19 pandemic which delayed the process, the communication was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.