This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process at PennyMac to refinance my loan was simple. Everything is automated except signing the final loan docs, which required a notary, but even that was easy. I was informed throughout the entire process and prompted when something needed my attention. Kelly, my PennyMac agent, also reached out regularly to make sure I had everything I needed. Superior automation and excellent service with a personal touch, I couldn't have asked for more.
I had to redo the process it took about 4months, Kelly was great and Eric too, some of their assistants dropped the ball. The second time through it ran well and Kelly kept me informed.
Great communication.
Penny Mac was great to work with!
I’m a previous PennyMac customer and believe they execute such exceptional service I decided to refi with them. Given the extraordinary circumstances we all faced with COVID-19, Nicole L. kept me well informed with the process. Even though the process was lengthy, she assured me everything is in order and was available to answer every question I had. I would strongly encourage anyone that I know to consider PennyMac when looking for a home loan.
Everything went smoothly
Somos clientes de PennyMac por varios años y siempre responden nuestra preguntas y tenemos buenas ofertas de parte de ellos.
Several issues. A direct line of communication. A portal that will accept large documents. My tax documents were 30 pages, and too large for your portal to accept. I was forced to fax at $32.00. It's not the cost....it's the inconvenience. Several documents were requested multiple times. My loan contact person was slow to respond and offered little information. I have multiple other refi's and home purchases recently with other companies, all have gone well but this one with PennyMac.
Everything went fine
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.