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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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FRANK M.'s profile image
FRANK M. 
5 years ago

Better and more consistent communication, not acting without our permission on decisions, far better timeliness, and more accurate paperwork would have contributed to a better experience. Tabitha and Icenia were very helpful at getting things back on track multiple times, but some of the other people and partners involved made things extremely difficult. 

David H.'s profile image
David H. 
5 years ago

Great and easy process. Excellent team to work with. 

Raymond W.'s profile image
Raymond W. 
5 years ago

everyone was so nice and made me laugh at times help me get things done the best they could working from home 

Patrick M.'s profile image
Patrick M. 
5 years ago

Our process took 60 days to close. Summayah was great. The website is confusing and not user friendly 

MARY BETH K.'s profile image
MARY BETH K. 
5 years ago

When a problem occurred with amount needed for closing -- the problem was handled professionally and quickly and followed up on immediately. Everyone has things that go wrong -- it is how it is handled that makes or breaks. Issue was handled very promptly!! Very good team! 

William B.'s profile image
William B. 
5 years ago

Better communication and a quicker close 

SAMUEL C.'s profile image
SAMUEL C. 
5 years ago

Thank you Jenny! 

DARRYL C.'s profile image
DARRYL C. 
5 years ago

Better communication 

Kenneth H.'s profile image
Kenneth H. 
5 years ago

Pennymac over all rocks. Just a few hiccups due to the crazy work load they have due to the low rates and the pandemic. Just stay on top of your loan. Sometimes loan officers get mixed up or over worked. Overall Pennymac is a great lender. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.