This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was such an easy and pleasant experience when we refinanced through PennyMac. The loan officers were very prompt and helpful in their work, and Maxwell Mitchell was on point when it came to guiding us through the rest of the loan application process. We are very happy with our refinance results! Thank you PennyMac team!!!
Great service!
Missed our closing date by more than a month. Cannot count how many times I was told "Yes, we have all your documents. No we don't need anything else from you." only to be told a few days later that actually, we need this and this and that. "I need to check with the title company" and "I need to check with our team" were regularly the only answers I received. I chose PennyMac because my mortgage was already with you guys and I thought it would be easy to refinance. That was a bad assumption.
Better communication
She did a very good job very pleasant to talk to very courteous very knowledgeable. Good job girl Merry Christmas Pastor Bill Mann
the only negative thing in this process was not the fault of anyone at PennyMac, just Covid-19 slow down, I Guess this going to be around for a while, God forbid. Thanks for all the help.
Penny Mac Loan Service representative, Sumayyah Wiggins was truly a professional person who went above and beyond to provide excellent customer service during our loan process. She consistently communicated in a timely manner and made us feel comfortable and confident with our expectations. Great Penny Mac service! Thank you.
Easy process, good communications, timely process.
Brent and Cameron made is great. These people are two assets the Penny Mac will not want to loose. They have amazing customer service and a great knowledge of the entire refinancing experience. I also love that they had such amazing communication with one another to satisfy my needs
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,880 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.