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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Kenneth H.'s profile image
Kenneth H. 
on Birdeye

3 years ago

Pennymac over all rocks. Just a few hiccups due to the crazy work load they have due to the low rates and the pandemic. Just stay on top of your loan. Sometimes loan officers get mixed up or over worked. Overall Pennymac is a great lender. 

ANTHONY C.'s profile image
ANTHONY C. 
on Birdeye

3 years ago

We have dealt with Pennymac before and have always had a great experience. I still love Pennymac and would refer friends to use them, I just think this time around the customer service was poor. The wait for closing was really long and trying. The back and forth was annoying. We also were told after waiting over 3mos that we were denied, which made no sense. After the confusion settled they were ready to close leaving us scratching our heads on why this even happened. Bad timing I guess. 

THOMAS B.'s profile image
THOMAS B. 
on Birdeye

3 years ago

Great communication and seamless process from beginning to end. 

Michael P.'s profile image
Michael P. 
on Birdeye

3 years ago

...,......... 

Steven H.'s profile image
Steven H. 
on Birdeye

3 years ago

* 

Dan D.'s profile image
Dan D. 
on Birdeye

3 years ago

Given that I closed a mortgage in July of 2020 on a rental home with Wells Fargo in 4 weeks and it was a new purchase, we had expected this to go better. We were lied to by the loan person, they never listened to us and requested documents that made no sense (my pay stubs when I'm on disability) then they changed the requirements after I got mad. Said had I had to pay off a tax bill due in many months, I just said no and started complaining as loud as I could. This is the worst process, ever. 

TESSA M.'s profile image
TESSA M. 
on Birdeye

3 years ago

Penny Mac was great to work with! 

TRACY F.'s profile image
TRACY F. 
on Birdeye

3 years ago

This was the easiest thing I have ever done, Regina was helpful and accurate this was just a great experience. 

Hector G.'s profile image
Hector G. 
on Birdeye

3 years ago

Somos clientes de PennyMac por varios años y siempre responden nuestra preguntas y tenemos buenas ofertas de parte de ellos. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.