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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
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Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Pennymac over all rocks. Just a few hiccups due to the crazy work load they have due to the low rates and the pandemic. Just stay on top of your loan. Sometimes loan officers get mixed up or over worked. Overall Pennymac is a great lender.
We have dealt with Pennymac before and have always had a great experience. I still love Pennymac and would refer friends to use them, I just think this time around the customer service was poor. The wait for closing was really long and trying. The back and forth was annoying. We also were told after waiting over 3mos that we were denied, which made no sense. After the confusion settled they were ready to close leaving us scratching our heads on why this even happened. Bad timing I guess.
Great communication and seamless process from beginning to end.
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Given that I closed a mortgage in July of 2020 on a rental home with Wells Fargo in 4 weeks and it was a new purchase, we had expected this to go better. We were lied to by the loan person, they never listened to us and requested documents that made no sense (my pay stubs when I'm on disability) then they changed the requirements after I got mad. Said had I had to pay off a tax bill due in many months, I just said no and started complaining as loud as I could. This is the worst process, ever.
Penny Mac was great to work with!
This was the easiest thing I have ever done, Regina was helpful and accurate this was just a great experience.
Somos clientes de PennyMac por varios años y siempre responden nuestra preguntas y tenemos buenas ofertas de parte de ellos.
PENNYMAC has a 4.5 star rating with 6,879 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.