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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tyler and Theresa were great to work with!
Very easy process and limited paperwork needed. Everything was handled very promptly.
The whole process was fast and easy and really saved me and my family some money! It was great overall!
good job
The first loan processing agent we had did a poor job of communicating, we had emailed and told him upfront about changes to the loan app desired after the appraisal came in, and he failed to update the loan docs for almost two months. And he kept trying to get us to close on the original loan. Finally they got the loan docs updates, and we stopped getting updates from the processing agent. Once Ajanay Cummings was assigned everything went great!
I did not know if the notary was still coming. She came way later and she did not bring two sets of closing documents. And please explain the process more and detailed information. The process was fine, everyone was curteous and updated me, just miscommunication at the end between notary and title company.
The loan processor should be professional and respectful to customers, and not only at beginning when there are no questions or requests. The loan processor should have disclosed costs and payments clearly and accurately. The loan processor should not attempt to assert and impede the flexibility and customer support of the loan originator, who was very helpful throughout the process.
Great service even during this pandemic, everything went well. Thanks
Jason Hord was very helpful, knowledgable and friendly. He made the refinance anxiety-free!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.