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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was so easy. Thanks
It great
Everyone we dealt with was extremely helpful and friendly. The process was quick, and nothing was requested that we felt was unnecessary. By far the best experience we have ever had with the home loan process. Thank you!
One thing I was not clear on, and am still not clear on, is what I need to do about my AutoDraft. I got notice that my loan funded via email on April 8th, we signed April 4th. I received several letters w/ payoff amounts, and I made a payment on April 2nd via Auto Draft. I believe this was an extra payment. I was unclear (still unclear) whether or not those should continue. Both old mortgage and ReFi are w/ PennyMac. Please advise how that extra payment will be handled...refund?
Even with the impact of COVID-19, response to questions didn't take very long. The secure online document submission actually made it even more convenient.
pennymac is the best place to do business with for house loan
Jorge was always available and if not he would call me before the end of the day. Documents were correct and timely.
Fast and easy communications. Best customer service and knowledgeable representatives.
prompt reply's to repeated requests for an update would have been appreciated. UPdates on status would have been appreciated with an estimate of closing timing. Holdups, i.e. a constractors lien, could have been communicated earlier.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.