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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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JANET P.'s profile image
JANET P. 
6 years ago

It was so easy. Thanks 

CHARLEY P.'s profile image
CHARLEY P. 
6 years ago

It great 

Cindy D.'s profile image
Cindy D. 
6 years ago

Everyone we dealt with was extremely helpful and friendly. The process was quick, and nothing was requested that we felt was unnecessary. By far the best experience we have ever had with the home loan process. Thank you! 

CHRISTOPHER T.'s profile image
CHRISTOPHER T. 
6 years ago

One thing I was not clear on, and am still not clear on, is what I need to do about my AutoDraft. I got notice that my loan funded via email on April 8th, we signed April 4th. I received several letters w/ payoff amounts, and I made a payment on April 2nd via Auto Draft. I believe this was an extra payment. I was unclear (still unclear) whether or not those should continue. Both old mortgage and ReFi are w/ PennyMac. Please advise how that extra payment will be handled...refund? 

Ronald M.'s profile image
Ronald M. 
6 years ago

Even with the impact of COVID-19, response to questions didn't take very long. The secure online document submission actually made it even more convenient. 

Stephen D.'s profile image
Stephen D. 
6 years ago

pennymac is the best place to do business with for house loan 

TANYA M.'s profile image
TANYA M. 
6 years ago

Jorge was always available and if not he would call me before the end of the day. Documents were correct and timely. 

Andrew M.'s profile image
Andrew M. 
6 years ago

Fast and easy communications. Best customer service and knowledgeable representatives. 

Bernard Nelson J.'s profile image
Bernard Nelson J. 
6 years ago

prompt reply's to repeated requests for an update would have been appreciated. UPdates on status would have been appreciated with an estimate of closing timing. Holdups, i.e. a constractors lien, could have been communicated earlier. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.