PENNYMAC

Julie W. 

on Birdeye

5 years ago

Thanks Mac Team! 

SANTOS GONZALES J. 

on Birdeye

5 years ago

Due to the corona virus I assume I did not have the conversations I needed to have! At the end of the day I am great full for Pennymac and the staff I worked with were good! I am old and have to talk slow ! 

Keith C. 

on Birdeye

5 years ago

Friendly, fast and efficient. Thanks!  

CINDY D. 

on Birdeye

5 years ago

Everyone we dealt with was extremely helpful and friendly. The process was quick, and nothing was requested that we felt was unnecessary. By far the best experience we have ever had with the home loan process. Thank you! 

CHRISTOPHER T. 

on Birdeye

5 years ago

One thing I was not clear on, and am still not clear on, is what I need to do about my AutoDraft. I got notice that my loan funded via email on April 8th, we signed April 4th. I received several letters w/ payoff amounts, and I made a payment on April 2nd via Auto Draft. I believe this was an extra payment. I was unclear (still unclear) whether or not those should continue. Both old mortgage and ReFi are w/ PennyMac. Please advise how that extra payment will be handled...refund? 

Jean S. 

on Birdeye

5 years ago

Greg Johnson was very professional and pleasant to work with. He delivered everything he said. 

VANEET C. 

on Birdeye

5 years ago

closing was done within 5 weeks and all communications were also prompt and even whenever I called someone was available and answer to all of my questions, phone call waiting time was also very less. 

Justin D. 

on Birdeye

5 years ago

Prompt and professional service 

PHYLLIS G. 

on Birdeye

5 years ago

Icenia was a pleasure to work with and the whole refi process was quick & efficiant!