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PENNYMAC

4.5

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Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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CONNIE L.'s profile image
CONNIE L. 
6 years ago

The whole process was awesome and effortless. Thank you Tyler Smedley and Erica Sanchez for a great experience!!! 

PHIL S.'s profile image
PHIL S. 
6 years ago

Everyone was pleasant to talk to. The emails and calls for every step kept me up to date with what was needed from me. This was a very smooth process 

SANTOS GONZALES J.'s profile image
SANTOS GONZALES J. 
6 years ago

Due to the corona virus I assume I did not have the conversations I needed to have! At the end of the day I am great full for Pennymac and the staff I worked with were good! I am old and have to talk slow ! 

JANET P.'s profile image
JANET P. 
6 years ago

It was so easy. Thanks 

Keith C.'s profile image
Keith C. 
6 years ago

Friendly, fast and efficient. Thanks! 

LAURA T.'s profile image
LAURA T. 
6 years ago

The overall refinance process was great . Other than requesting information that was already provided more than once everything was great! 

Cindy D.'s profile image
Cindy D. 
6 years ago

Everyone we dealt with was extremely helpful and friendly. The process was quick, and nothing was requested that we felt was unnecessary. By far the best experience we have ever had with the home loan process. Thank you! 

DEBORAH M.'s profile image
DEBORAH M. 
6 years ago

My experience with PennyMac was exceptional. Brent Kapaun was the best. He made everything seem so understandably easy. I felt comfortable and would defiantly and always use PennyMac for any of my home needs. Everyone was friendly and very caring. Kudos to Brent for making me feel like part of the PennyMac family. A family you would actually want to be a part of. :) Thank you!!! 

CHRISTOPHER T.'s profile image
CHRISTOPHER T. 
6 years ago

One thing I was not clear on, and am still not clear on, is what I need to do about my AutoDraft. I got notice that my loan funded via email on April 8th, we signed April 4th. I received several letters w/ payoff amounts, and I made a payment on April 2nd via Auto Draft. I believe this was an extra payment. I was unclear (still unclear) whether or not those should continue. Both old mortgage and ReFi are w/ PennyMac. Please advise how that extra payment will be handled...refund? 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.