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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ease of process
The refinance was processed during an odd time with the COVID -19 outbreak. The customer service was great. The only thing that felt difficult was getting a hold my loan processing agent. I understand each person can help, but having a consistent voice is reassuring. Overall, though it was a good experience.
Explanation, document required, detailed on process...
Jorge and the refinance team were professional and friendly. I appreciated the process being so smooth.
It was a good process..thanks for everything and Nichole was great!!
Everything they said they would do they did
Regina and Laurie were awesome.
been with penny mac for 7+ years. I would expect better
I'm 61 years old and have dealt with many mortgage companies, PennyMac is by far the absolute best ! The process was painless and the customer service was outstanding. I would highly recommend to anyone seeking financing for a house. I'm in no way a paid participant, so please take my recommendation seriously.
PENNYMAC has a 4.5 star rating with 6,880 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.