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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Loan process went smooth and was quick and fairly easy. Had a few rough spots when it came to closing. Had to reschedule 3 times but did finally get it done and all went smooth.
Experience was easy and the folks I talked to knew their stuff.
Every one was pleasant, let me know everything they needed and answered all my questions quickly.
Eric was very helpful and nice answer all the questions I had was always there when I need him
Molly made herself available basically at all hours of the day anytime I wanted/needed. Previous to Molly, Moe did the same. They answered any and all questions I had. They treated me like a person rather than a number which is uncommon nowadays. You need more employees like them. I am in the service industry as well so I know the difference between good employees, bad employees, and company culture. PennyMac needs more employees like these two.
Had a great experience!
personal communication with PennyMac employees being available when I asked questions
Great customer service
I received little information about upcoming steps in the process after the initial conversation with the loan officer. I was also pushed by Nichole to esign something within hours of her sending notification with the claim that I wouldn't be able to process my loan before the end of the month. I didn't see the "pressing" email until after work, later in the evening and was not able to review the documents. I also had questions; no one was available to walk me through the documents.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,877 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.