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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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DAVID S.'s profile image
DAVID S. 
6 years ago

very knowledgeable and enthusiastic 

VENKATA AJAY G.'s profile image
VENKATA AJAY G. 
6 years ago

Great service 

TANIA W.'s profile image
TANIA W. 
6 years ago

Information was clearly explained and the process ended well before the expected timeframe. 

John M.'s profile image
John M. 
6 years ago

Tahirah was very helpful thru the process... 

Eduardo G.'s profile image
Eduardo G. 
6 years ago

I started the application process in January, closed end of March that was kinder than I expected, My wife was added to the deed her information was requested twice after it had been provided, therefore holding up the process I was told there would be no closing costs or fees, they wanted to collect over $300 dollars, had to dispute that. I was told by Mr. Kirk that I would have the option to skip up to 2 payments, that was not true 

HAROLD S.'s profile image
HAROLD S. 
6 years ago

personal communication with PennyMac employees being available when I asked questions 

Bertan A.'s profile image
Bertan A. 
6 years ago

Good service 

BRIAN T.'s profile image
BRIAN T. 
6 years ago

Prompt responses from loan team would've made a huge difference. There were a lot of people reaching out to us, that we didn't expect to interact with. It quickly got confusing. The delay in closing was all in part to not having a clear contact person that could answer our questions in a timely manner. It was frustrating at times. Yet despite all of that, we felt we were given a reasonable rate for out refi loan. 

RICHARD F.'s profile image
RICHARD F. 
6 years ago

Updates via email 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.