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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
One agent throughout the entire process each time an agent was changed I had to repeat the entire process markedly delaying the closing and I still haven’t received the checks to pay off the liens
There. Was no surprises
5 star I really appreciate all the help
It was quick and painless.
quick and easy
Poor communication and no follow on questions I had for my processor. Very high% of the time my processor was not available and not returning my calls . I had to keep repeating my concerns to other processors.
There were some confusions on information communicated to me. Information from different persons who answer my phone calls when I call regarding some inquiry. One frustrating circumstance was when I was told the loan amount was changed including the reason why as well as the closing cost amount. Please review all recorded phone conversations to better understand what we have experienced. Christine and Sipan both were helpful and the updates and explanations were adequate.
Slow responses, duplicate requests, it's clear employees handle many customers at once.
Everything went great!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.