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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quickly responded to questions. Worked to point of closing on time. Great people to work with.
Communicate early and often. I ended up being deployed at the last minute, but as a precaution I had uploaded a POA and letter in the online portal and discussed this several times with Denny. Each time it was like the first, as in he never once looked to verify PennyMac in fact had the POA. It wasn’t until I got back from my deployment to find out that my loan had been canceled because they couldn’t get ahold of me, and didn’t know they had the POA for my wife to sign for me the whole time.
Speedily done!
You need to get your paperwork straight, as I have been sent e-mail asking for documents that had already been received or were not needed, which is confusing to say the least. Also, after closing we find that we needed to e-sign another document that was missed or not presented at closing. I am happy to save money be refinancing, but I did not like trying to deal with several different people sending me conflicting e-mails.
My refinance loan was handled very professionally and competently. I am an attorney and former owner of a title insurance company. My thanks to PennyMack for a trouble free transaction.
Great refinancing process. Michelle really knows how to make the process easy and painless.
I tried to refinance through another company before trying PennyMac. That "other company" ran me through the ringer and made the process very difficult and I am a first time home owner. I was very discouraged. PennyMac contacted me and told me that the "other company" was not doing the refi correctly. I started the refi process with PennyMac and was astounded how quickly it was completed and how easily the process should have been. Thank you PennyMac!!!
Awesome service.
PENNYMAC AND THE LOAN SPECIALIST EXCEEDED OUR EXPECTATIONS. WE NEVER HAD TO GUESS THE NEXT STEPS AND EVERYONE WAS VERY PLEASANT.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.