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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Went well. Everything as expected.
I had a great experience in every way.
NA
I would have liked more communication as the loan moved through the process. I asked Benedick to have my communications to be given via email as I never received a voice mail as I was told I was in the beginning of the process. Overall I think communication should be improved, I rarely if ever received a call back same day and dont think I managed to get a call through to an agent (either employee I worked with) this first time.
From start to finish the PennyMac team from Jason to Monisha lead us hrough a seamless process to closing. We never felt any stress when speaking to the team and would highly recommend them.
From start to finish my loan team was quick and on the ball. I didn't have to wait for answers and any questions I had were answered.
Process was speedy! Everyone was so helpful and available. Closed faster than expected.
Everyone that was over my refinancing process was great anything I needed to ask they was there for me and they got it done in a great time very nice and pleasant
Overall, I'd give them a 4. The process was simple. It did take longer than expected. I did have to apply twice, because of something that they did that I was not aware of. After that, everything went great
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.