PENNYMAC

DANIEL C. 

on Birdeye

4 years ago

This was a great experience. Everything went great!! 

JUSTIN P. 

on Birdeye

4 years ago

Communicate early and often. I ended up being deployed at the last minute, but as a precaution I had uploaded a POA and letter in the online portal and discussed this several times with Denny. Each time it was like the first, as in he never once looked to verify PennyMac in fact had the POA. It wasn’t until I got back from my deployment to find out that my loan had been canceled because they couldn’t get ahold of me, and didn’t know they had the POA for my wife to sign for me the whole time. 

RHONDA W. 

on Birdeye

4 years ago

Speedily done! 

THOMAS S. 

on Birdeye

4 years ago

You need to get your paperwork straight, as I have been sent e-mail asking for documents that had already been received or were not needed, which is confusing to say the least. Also, after closing we find that we needed to e-sign another document that was missed or not presented at closing. I am happy to save money be refinancing, but I did not like trying to deal with several different people sending me conflicting e-mails. 

Steven L. 

on Birdeye

4 years ago

My overall refinance with PennyMac was handled professionally and accurately. All of my objectives were met. I'd recommend PennyMac to my neighbors and friends 

JUSTIN C. 

on Birdeye

4 years ago

Highly professional team 

William H. 

on Birdeye

4 years ago

n/a 

RYAN S. 

on Birdeye

4 years ago

Joseph was great with keeping us updated throughout the entire process..thanks! 

MARK G. 

on Birdeye

4 years ago

Brittany was a pleasure to speak with. Being happy over the phone is sometimes hard to hear on the phone but Brittany seemed Happy every time we spoke.