PENNYMAC

ROBIN B. 

on Birdeye

5 years ago

Everyone that was over my refinancing process was great anything I needed to ask they was there for me and they got it done in a great time very nice and pleasant 

JEFF R. 

on Birdeye

5 years ago

Overall, I'd give them a 4. The process was simple. It did take longer than expected. I did have to apply twice, because of something that they did that I was not aware of. After that, everything went great 

ASHLEY B. 

on Birdeye

5 years ago

Great communication 

Ronnie P. 

on Birdeye

5 years ago

John bent over backwards in taking care of me. He never seemed to tire of all my questions . H was not only professional in our dealings but was also very personable, considerate and all around kind . He and others represented their company very well. All were knowledgeable but when they did not know something they said so and that spoke volumes to my wife and I. We are glad we stayed with Penny Mac. 

LEON R. 

on Birdeye

5 years ago

The refinace process was easy and quick. , Closed prior to the 60 days expected date. Application was straight forward right to the point. 

FLOYD COMBES I. 

on Birdeye

5 years ago

Very good overall 

DAVAWNTE D. 

on Birdeye

5 years ago

I feel that is someone has current PennyMac loan, the process should be a bit more seamless. I felt like there was some confusion in some of the process. I think things could improve if internal sections talked to one another. 

Wanda M. 

on Birdeye

5 years ago

Ms. Michelle Boyd is GREAT. She took extra time with me when needed and she was very patient and efficient with the loan process. I would love working with her and would still her if I were in the loan business. Please pass on to her just how AWESOME I think she is. I would also like to thank PennyMac for working with me as a whole. I however did not like working with AMROCK, the service was awful. 

Joel Y. 

on Birdeye

5 years ago

Quick and easy process and we were updated regularly.