PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
Select a rating
FLOYD COMBES I.'s profile image
FLOYD COMBES I. 
4 years ago

Very good overall 

Kevin Tuohy S.'s profile image
Kevin Tuohy S. 
4 years ago

With the assist of both the loan officer and Frank, I sailed through the process very comfortably, having very little computer experience. The entire staff, including tech support(Hugo) supported me in this transition with the greatest of ease. I am very happy to have this team behind me in assistance. Thumbs up to all involved. Thanks and Godspeed 

MICHAEL B.'s profile image
MICHAEL B. 
4 years ago

Once Timothy took charge of the processes everything transpired accurately and expediently! Thanks. 

Wanda M.'s profile image
Wanda M. 
4 years ago

Ms. Michelle Boyd is GREAT. She took extra time with me when needed and she was very patient and efficient with the loan process. I would love working with her and would still her if I were in the loan business. Please pass on to her just how AWESOME I think she is. I would also like to thank PennyMac for working with me as a whole. I however did not like working with AMROCK, the service was awful. 

MARK W.'s profile image
MARK W. 
4 years ago

The experience with Penny Mac was great, they consistently communicated with me, giving updates, and there were no surprises. 

JUAN C.'s profile image
JUAN C. 
4 years ago

Very nice and cordial representatives 

Robin W.'s profile image
Robin W. 
4 years ago

Michele Boyd was awesome. PennyMac was awesome. The title company gets a 0. They missed the first date to close. Never called to confirm or show up. Second appt was late and never called to confirm until I called 15 mins after scheduled time to find out why they weren’t there. Title company was terrible!! 

JUSTIN G.'s profile image
JUSTIN G. 
4 years ago

Everyone at pennymac was great and informative 

RAY Brown I.'s profile image
RAY Brown I. 
4 years ago

It was delayed, I initiated the process in August, did not close until December. We can blame Covid! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.