PENNYMAC

ERIK M. 

on Birdeye

5 years ago

Great staff and super simple refi process that was fast, easy, smooth, and covid safe; would recommend. 

Carlos B. 

on Birdeye

5 years ago

Great team work, good communication. I recommend Pennymac to anyone. Thank you so much to Michelle Boyd and her team for helping me out with my refinancing process. 

Benjamin V. 

on Birdeye

5 years ago

Thank you 

JUAN R. 

on Birdeye

5 years ago

The entire process was smooth for sure. I have done several refinances with other companies and Penny Mac by far was the smoothest. My closing was actually sooner than I expected. As far as I am concerned, I will remain with Penny Mac. Thank you for great service! 

ERNIE C. 

on Birdeye

5 years ago

Courteous, Prompt, Helpful and thorough staff 

ROBERT P. 

on Birdeye

5 years ago

Fantastic service. All associates were most professional and knowledgeable. The process was smooth and painless. 

JOHN E. 

on Birdeye

5 years ago

Great communication, planned all closing and ensured all requirements met my wants and needs to maximize benefit to me as the homeowner while getting the lowest market rate. 

Rebecca S. 

on Birdeye

5 years ago

Lack of communication from Mona made the experience unpleasant. I expressed my disappointment through several emails and voicemails and was given the run around for the last 3 months after I was supposed to close. I know for a fact my documents were not submitted on time because I had to resend everything at the end because they had expired. I had so many emails and VM that went days to sometimes over a week that went unanswered. She was not thorough or efficient 

HARVEY W. 

on Birdeye

5 years ago

It went well but they didn't give us 2 months when they settle