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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
yuyoiflu
Great experience! Fast closing!
My responses are purely based on my experiences with this Rep. This should’ve been very easy for him as all documents had already been provided/uploaded. All he had to do was keep me updated with progress. I think I heard from him once and then when he called to advise of my Closing, which turned into a disaster until VP of Loans had to be brought in. Final #s were incorrect which caused a delay in paperwork being sent to Title. He NEVER called me to advise of any of this.
Very easy process. Great communication. Fast processing.
I heard from my loan processor Nick Batten every week to keep me updated. He called me when documents were needed immediately. He helped me understand the process and answered all of my questions without making me feel uncomfortable. I appreciated all of his assistance throughout this whole process. Nick made this process a lot easier than I expected. Thanks to the whole PennyMac team.
Everything went smooth
Everyone was very easy and helpful to work with
The underwriter kept asking for the same things again and again. Additionally, there were two different portals to upload documents. You should only have one and request all documents at one time. The underwriter should directly deal with the homeowners especially if the file is too complex. The level of communication and service was terrible. There were too many people involved. I dealt with 6 different people while trying to refinance a loan PennyMac already had.
The staff, Brittany and Jason are fantastic. They are ready to help make your process easy. I have recommended Jason to a friend for his refinance and will continue to do so as often as possible.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.