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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you
yuyoiflu
Great experience! Fast closing!
The process was very easy and ran smoothly.
My responses are purely based on my experiences with this Rep. This should’ve been very easy for him as all documents had already been provided/uploaded. All he had to do was keep me updated with progress. I think I heard from him once and then when he called to advise of my Closing, which turned into a disaster until VP of Loans had to be brought in. Final #s were incorrect which caused a delay in paperwork being sent to Title. He NEVER called me to advise of any of this.
Service was great. Closing was sooner than I expected.
Everyone was very easy and helpful to work with
The underwriter kept asking for the same things again and again. Additionally, there were two different portals to upload documents. You should only have one and request all documents at one time. The underwriter should directly deal with the homeowners especially if the file is too complex. The level of communication and service was terrible. There were too many people involved. I dealt with 6 different people while trying to refinance a loan PennyMac already had.
Great Service.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.