PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
Select a rating
BARBARA B.'s profile image
BARBARA B. 
5 years ago

Thank you 

KATHERINE W.'s profile image
KATHERINE W. 
5 years ago

yuyoiflu 

Gerald Mayberry I.'s profile image
Gerald Mayberry I. 
5 years ago

Great experience! Fast closing! 

NATHANIEL Mathes J.'s profile image
NATHANIEL Mathes J. 
5 years ago

The process was very easy and ran smoothly. 

EMILY M.'s profile image
EMILY M. 
5 years ago

My responses are purely based on my experiences with this Rep. This should’ve been very easy for him as all documents had already been provided/uploaded. All he had to do was keep me updated with progress. I think I heard from him once and then when he called to advise of my Closing, which turned into a disaster until VP of Loans had to be brought in. Final #s were incorrect which caused a delay in paperwork being sent to Title. He NEVER called me to advise of any of this. 

IRVING Sanchez A.'s profile image
IRVING Sanchez A. 
5 years ago

Service was great. Closing was sooner than I expected. 

AARON B.'s profile image
AARON B. 
5 years ago

Everyone was very easy and helpful to work with 

MOHAMMAD Q.'s profile image
MOHAMMAD Q. 
5 years ago

The underwriter kept asking for the same things again and again. Additionally, there were two different portals to upload documents. You should only have one and request all documents at one time. The underwriter should directly deal with the homeowners especially if the file is too complex. The level of communication and service was terrible. There were too many people involved. I dealt with 6 different people while trying to refinance a loan PennyMac already had. 

JAMES M.'s profile image
JAMES M. 
5 years ago

Great Service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.