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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,416 reviews
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GEORGE G.'s profile image
GEORGE G. 
5 years ago

The staff and mobile closer were attentive and available to answer questions and assist us throughout the process. The whole process was smooth and very fast. 

WILLIAM H.'s profile image
WILLIAM H. 
5 years ago

I would also like to thank Mona for prompt response to our calls. 

Patricia S.'s profile image
Patricia S. 
5 years ago

This was a streamline loan, it took four months to get our loan closed. We were asked for documents that were not the correct documents, We would upload requested documents and the MAC team member could not see them. We had to email them to the MAC team. The other issue is you could never speak to any other representative except for your MAC team. We believe that Timothy Carter tried to do his best, but we feel that communication is a problem with your customers and employees. 

Clintt S.'s profile image
Clintt S. 
5 years ago

Tim was very nice and very responsive. 

Robert H.'s profile image
Robert H. 
5 years ago

Each item transpired just as it was explained to me and not only that but in time frame specified. Denny was polite, respectful and professional. Thank you Penny Mac. 

Luna G.'s profile image
Luna G. 
5 years ago

Pennymac made the loan process very simple and easy. 

Thad P.'s profile image
Thad P. 
5 years ago

Considering the climate of the market Penny Mac has done a great job getting my mortgage closed in a timely way. Thank you all for a great experience. 

Benjamin V.'s profile image
Benjamin V. 
5 years ago

Thank you 

ERNIE C.'s profile image
ERNIE C. 
5 years ago

Courteous, Prompt, Helpful and thorough staff 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,416 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.