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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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IRVING Sanchez A.'s profile image
IRVING Sanchez A. 
4 years ago

Service was great. Closing was sooner than I expected. 

JAMES M.'s profile image
JAMES M. 
4 years ago

Great Service. 

Eileen A.'s profile image
Eileen A. 
4 years ago

Took longer than I expected and I really didn’t not know why. Various communication with various persons along the way was confusing. 

Brian D.'s profile image
Brian D. 
4 years ago

My’Esha was great. The whole process took longer than we expected but she kept us up to date and was on top of it the whole time. 

TROY L.'s profile image
TROY L. 
4 years ago

The professionalism shown through the entire process. 

CHRISTOPHER G.'s profile image
CHRISTOPHER G. 
4 years ago

If someone would have assumed the responsibilities of the team leader while he was out for an extended period. Due to his absence it caused a huge lack of communication and I was about to walk and find someone else to secure my loan with. Not sure why when you start the process of Refinancing your current loan you have no connection to the actual company anymore and only get to contact the team leader of the loan process. This makes for poor customer service and bad reviews. 

Rodney J.'s profile image
Rodney J. 
4 years ago

Very helpful and courteous. Nicholas was very professional and made our experience nice and easy! Thank you! 

JONATHAN C.'s profile image
JONATHAN C. 
4 years ago

The process was so easy. 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
4 years ago

Robert Winkler did a great job keeping me informed, everything went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.