PENNYMAC

TIFFANY H. 

on Birdeye

5 years ago

The process was smooth and quick from the intial intake all the way through signing the closing documents. Erik Karibas was amazing and so knowledgeable. He made the process a breeze. Nathan Hoffman kept me informed each step of the way. The notary had me out in 15mins! I really appreciate how quickly this was done. 

James O. 

on Birdeye

5 years ago

Quick VA refinance worked great 

THOMAS S. 

on Birdeye

5 years ago

Great experience. 

LARRY C. 

on Birdeye

5 years ago

The loan refinance process was fast, easy and efficiently completed. Effective communication throughout the process. 

Marcos H. 

on Birdeye

5 years ago

Monisha was wonderful! We began getting frustrated about halfway through the process because of the long wait times due to the rates. But she was able to reassure us and walk us through the process beautifully. 

ANDREW R. 

on Birdeye

5 years ago

Everything was great from start to finish. Communication was clear and timely. I'm glad I stuck with Penny Mac for my refinance! Thanks Penny Mac Family! 

Scott B. 

on Birdeye

5 years ago

The team at Pennymac made this process and experience as pain free as possible and it took less than half the time it took for us to do the same process a few years ago with someone else. Thanks for streamlining what is usually a cumbersome process and making it all easier than we ever thought it could be! S. Bruno 

Christy O. 

on Birdeye

5 years ago

Check the choice of the answer for one of the questions toward the end of the survey. It doesn’t respond well to to the question. 

JOSHUA L. 

on Birdeye

5 years ago

Everything went smoothly, even when the representative I started the process with was no longer with the company. The email and portal communications were very helpful as I am unavailable for phone calls a large portion of the day.