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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Raymond C.'s profile image
Raymond C. 
6 years ago

Deon was very helpful and knowledgeable. He made the experience great and I would gladly refer people to PennyMac. 

Roger P.'s profile image
Roger P. 
6 years ago

Drew was upfront and honest and walked us through the process so we had a good understanding of the paperwork and endgame. We r happy to gt a lower housepayment and knowing our future n our home will b less of a financial strain as we age. Thanku Drew! 

FELECIA W.'s profile image
FELECIA W. 
6 years ago

The timeliness and professionalism of the My MAC Team was unmatched. Thanks a bunch for getting the refinancing of my home completed so quickly. 

TIFFANY H.'s profile image
TIFFANY H. 
6 years ago

The process was smooth and quick from the intial intake all the way through signing the closing documents. Erik Karibas was amazing and so knowledgeable. He made the process a breeze. Nathan Hoffman kept me informed each step of the way. The notary had me out in 15mins! I really appreciate how quickly this was done. 

James O.'s profile image
James O. 
6 years ago

Quick VA refinance worked great 

JOSEPH A.'s profile image
JOSEPH A. 
6 years ago

Awesome experience.thabk you mr. Carlton Blood. 

Idalia P.'s profile image
Idalia P. 
6 years ago

I still have not had anyone return my calls, concerns or emails!!!! The three people I spoke with said they would forward my concerns to management and still no returned calls or emails. I was advised on SEVERAL occasions that my closing loan figures were $291,000. I asked for the documents and all three times I was told they would be sent and they were not sent. I voiced my concerns several times thru emails and calls that my final loan figure was $293400. and I want my $2000. Please have 

RALPH R.'s profile image
RALPH R. 
6 years ago

Better communication between initial local loan officer and home loan specialist in Missouri, as well as better communication between home loan specialist and legal department in Florida. 

Christy O.'s profile image
Christy O. 
6 years ago

Check the choice of the answer for one of the questions toward the end of the survey. It doesn’t respond well to to the question. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.