PENNYMAC

FELECIA W. 

on Birdeye

6 years ago

The timeliness and professionalism of the My MAC Team was unmatched. Thanks a bunch for getting the refinancing of my home completed so quickly. 

JOSEPH A. 

on Birdeye

6 years ago

Awesome experience.thabk you mr. Carlton Blood. 

Idalia P. 

on Birdeye

6 years ago

I still have not had anyone return my calls, concerns or emails!!!! The three people I spoke with said they would forward my concerns to management and still no returned calls or emails. I was advised on SEVERAL occasions that my closing loan figures were $291,000. I asked for the documents and all three times I was told they would be sent and they were not sent. I voiced my concerns several times thru emails and calls that my final loan figure was $293400. and I want my $2000. Please have 

Sterling D. 

on Birdeye

6 years ago

Everything went very smooth. We thought we would close in August but things took longer than we expected. It wasn't on the PennyMac end it was USDA. Other than that highly recommended. 

Marcos H. 

on Birdeye

6 years ago

Monisha was wonderful! We began getting frustrated about halfway through the process because of the long wait times due to the rates. But she was able to reassure us and walk us through the process beautifully. 

JOSEPH M. 

on Birdeye

6 years ago

My only complaint was that there was an approximately 3-4 second delay during our telephone conversations. 

Thomas C. 

on Birdeye

6 years ago

All good 

ANDREW R. 

on Birdeye

6 years ago

Everything was great from start to finish. Communication was clear and timely. I'm glad I stuck with Penny Mac for my refinance! Thanks Penny Mac Family! 

AMANDA M. 

on Birdeye

6 years ago

Very easy process and everyone was friendly and helpful throughout. I was very pleased!