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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast, clean. Exceeded my expectations!
The timeliness and professionalism of the My MAC Team was unmatched. Thanks a bunch for getting the refinancing of my home completed so quickly.
Honestly it mostly came down to your phone system. When someone is scheduled to close on a weekend there should be SOMEONE that a person can talk to other than tech support. Neither Mr. Mueller or Mr. Mitchener (?) were able to be reached and the phone system wouldn’t allow me the opportunity to speak to anyone else and that is not okay. The title company and notary didn’t receive documents so we ended up having to reschedule closing twice which pushed our date into a new month.
Better communication between initial local loan officer and home loan specialist in Missouri, as well as better communication between home loan specialist and legal department in Florida.
PennyMac did us proud!
Super simple
All good
Everything went smoothly, even when the representative I started the process with was no longer with the company. The email and portal communications were very helpful as I am unavailable for phone calls a large portion of the day.
The loan officer Dameon was good but to get a hold of him was very difficult. Had a hiccup with the Closing attorney about what I owed at closing the day of closing. Still have not received a callback. Good thing it was something minor. Was told I did not owe any money at closing and Turns out I did and I had to scramble with a newborn to get to an ATM because I didn’t have cash or check on me because I was not prepared to pay anything from another higher level loan officer.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.