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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Gregg S.'s profile image
Gregg S. 
4 years ago

Wasn't pleased with the closing company, showed up late and was told she had no contact information on me, other than my address, therefore she could not call to confirm the time and date of the closing. 

PASCAL W.'s profile image
PASCAL W. 
4 years ago

Overall great experience 

MARK G.'s profile image
MARK G. 
4 years ago

First, Let me say my loan officer did a fantastic job. Being putting in the situation with my loan and handling my case with his professionalism was AMAZING! Thank you DM. I was not pleased with the 5 different loan revisions. Honestly, I could have stayed with ICG - Veteran Home Loans and taken the counter offer, which they did come back and compete with a lower payment, interest rate, and total loan amount. 

MICHAEL K.'s profile image
MICHAEL K. 
4 years ago

Any time I had a question, Nick was available and had the answer I needed. Excellent customer service! 

ROBERT M.'s profile image
ROBERT M. 
4 years ago

He was informative and very clear on the questions i asked. The closing was fast and this was very easy 

Brylee D.'s profile image
Brylee D. 
4 years ago

I was pretty irritated of the lack of communication there was with my loan processor's!!! Jeffery Smith who helped me apply for the loan was a god sent and he is the only reason I was able to get a hold of anyone. So I would Give Jeffery Smith 100 stars!!! 

ROBERT P.'s profile image
ROBERT P. 
4 years ago

thanks! 

John B.'s profile image
John B. 
4 years ago

4 

CYNTHIA W.'s profile image
CYNTHIA W. 
4 years ago

Overall it was pretty smooth....a couple if small glitches...but nothing real serious...the whole process took approximately 1 month...👍 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.