PENNYMAC

RAYMOND C. 

on Birdeye

6 years ago

Penny Mac was amazing! From start to finish. I can’t say that for the title company though. 

Thomas A. 

on Birdeye

6 years ago

My Mac team was great. Everything went as planned. Easy stress free... 

Jack S. 

on Birdeye

6 years ago

Once Denny got involved, it went better, hence his high rating. Rock-star was Tiffany Lewis, starting things/stepping in repeatedly to correct process errors. Most irritating: the lack of inter-office communication; I received "boilerplate" notes from 5 different reps on the same thing: docs were needed, blah, blah, blah, ignoring Tiffany's work. Even got one 5 hours after Denny called and said we were done. PMac needs instant digital client file update capability to prevent this. 

Hector C. 

on Birdeye

6 years ago

It was a very easy process and when I had questions they were answered quickly. I had no problems at all with process and it was all done within 2 weeks 

DAVID S. 

on Birdeye

6 years ago

Super easy and super fast process...really great team. 

Wilson R. 

on Birdeye

6 years ago

No feedback 

JOHN T. 

on Birdeye

6 years ago

extremely easy process considering the confusion and limitations from the COVID lock down. 

Lorraine A. 

on Birdeye

6 years ago

I do not want to post anything. 

JIMMY C. 

on Birdeye

6 years ago

My experience with guys it was not that great as i expected. One of the things that it got me mad, it was the time when your people requested the bank statements. I t was sent to you and you ask me again. When I say they were sent, instead admitting your mistake saying: I am sorry I just did not read the mail, one of you said, "it was a confusion. All you had to do is: admitting your mistakes: