This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole process was super easy.
Tim was well knowledge
Significant surprise at closing with the change in not only cash to close but impact on the monthly payment. Both increased and this was not communicated before hand.
Super easy and super fast process...really great team.
It was hard to get in touch with anyone most times, and felt like a big game of phone tag. Also, the underwriting team kept asking for documents that had already been addressed, as if they were just checking boxes instead of actually going through our documents. In the end, we did finally secure the loan and our dream house, so we're grateful, but it was a huge headache to get to that point.
I do not want to post anything.
My experience with guys it was not that great as i expected. One of the things that it got me mad, it was the time when your people requested the bank statements. I t was sent to you and you ask me again. When I say they were sent, instead admitting your mistake saying: I am sorry I just did not read the mail, one of you said, "it was a confusion. All you had to do is: admitting your mistakes:
Overall process was seem less but closing docs caused issue due to incorrect dollar amount of required cash to close didn’t match closing disclosure I signed a week prior. Other than that no complaints
Deion did a great job. We had a couple of hiccups along the way, but the issues were cleared up quickly. His records indicated we were in a flood zone which was not true. Also, we were in two different locations when it came to signing the paperwork. My husband was at home in MN and I was in PA. There was a mix-up in PA where exactly the paperwork was to be signed by me. It all worked out fine - I signed on a bench in a campground in Avalon, NJ under the sunshine!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,414 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.