PENNYMAC

SCOTT B. 

on Birdeye

6 years ago

Good 

CHARLES J. 

on Birdeye

6 years ago

Penny Mac was on point with every aspect of the process! From start to finish 20 days! Thank You Timothy! Excellent Customer Service!! 

Alex H. 

on Birdeye

6 years ago

The process was very easy to follow. PennyMac explained everything to us and their online process was easy to follow. We thought we were going to close two months after we started and we actually closed two weeks after we started. I would highly recommend PennyMac to refinance your home. 

Norman W. 

on Birdeye

6 years ago

Closing was delayed to lack of communications from PennyMac. Did not return calls or emails with the title company or myself. We have purchased 10 homes over the last 40 years and this was the most stressful of all. 

DAVID S. 

on Birdeye

6 years ago

Super easy and super fast process...really great team. 

JIMMY C. 

on Birdeye

6 years ago

My experience with guys it was not that great as i expected. One of the things that it got me mad, it was the time when your people requested the bank statements. I t was sent to you and you ask me again. When I say they were sent, instead admitting your mistake saying: I am sorry I just did not read the mail, one of you said, "it was a confusion. All you had to do is: admitting your mistakes: 

LARRY C. 

on Birdeye

6 years ago

I refinanced my home loan with pennymac. The complete process was done by phone and emails with the exception of signing the finial loan documents. They made an appointment to come to a location and time of my choosing (my house). The rep was on time and was wearing a mask and was very professorial. The finial signing was finished in about 45 minutes . From start to finish this was a no headache experience. if I buy a new house this is the first company I will call !! 

DARRELL WHITING J. 

on Birdeye

6 years ago

N/a 

TIMOTHY H. 

on Birdeye

6 years ago

Good experience with professional staff!