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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Drew was fantastic. Unfortunately, he was brought in only after literally months of frustration and lack of communication from the prior representative (Robert Winkler). I answered as many of these questions as I could specific to Drew very positively, but on the Overall questions and the Likely to Recommend, I simply couldn't rate highly and I feel badly because this should not reflect on Drew. I'm grateful he was finally assigned to our loan.
PennyMac answered my questions and kept me informed the entire time all the way to closing.
I was dealing with too many people. Three or more people were contacting me about the same things or things that were discussed was not properly spoke to with the other people on the team. I started the process almost 2 plus months ago. I prefer a phone call or text over email. Again, nothing was bad, just felt like a hassle. Then someone told me I had to bring money to the closing after it was said I was getting money back.....miscommunications. I’m glad it’s over and I’m glad it all worked 👍
Great Job Nicholas Batten, I just hope I don't have to do it again any time soon !!
Smooth and very easy process to refinance current mortgage. Closing came faster than expected.
i still feel I could have been given a much more better interest rate and also a much reduced closing cost bill, given my great credit score and also being a loyal existing customer.
We were very pleased with how smoothly the refinance process went. After the initial application which we did over the phone, we were updated periodically as to the stage of the loan and the closing which was much quicker than expected. The closing was done at our house which made it even more convenient. It was a good decision.
Everything met my expectations.
Streamlined process. Communication was great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.