PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,418 reviews
Select a rating
JAMES T.'s profile image
JAMES T. 
5 years ago

Drew's interaction with me was superior. He was prompt, efficient, accurate, professional and accomodating. He made the entire process seamless and kept me informed. Thank you Drew! 

Tarayra S.'s profile image
Tarayra S. 
5 years ago

My refinancing process was fast and smooth. Definitely would recommend to friends and family 

John M.'s profile image
John M. 
5 years ago

The Pennymac staff is very professional and always keeps you informed of every step and encourages and answers all questions pertaining to the entire loan process. Thanks Pennymac! 

Michael P.'s profile image
Michael P. 
5 years ago

I was dealing with too many people. Three or more people were contacting me about the same things or things that were discussed was not properly spoke to with the other people on the team. I started the process almost 2 plus months ago. I prefer a phone call or text over email. Again, nothing was bad, just felt like a hassle. Then someone told me I had to bring money to the closing after it was said I was getting money back.....miscommunications. I’m glad it’s over and I’m glad it all worked 👍 

Steven S.'s profile image
Steven S. 
5 years ago

The only thing I did not feel was communicated was that I should not have paid my last previous payment on the previous loan but that may have been my misunderstanding or I missed it. Did not change anything about the great service and processes. 

Yolanda J.'s profile image
Yolanda J. 
5 years ago

This was the worst treatment that I have ever received! I paid over $900 in closing cost for my VA home loan. A VA home loan is not suppose to have me put a payment at closing. Elizabeth Bewen said she would fix it and call me back at closing and never did! I need my closing cost refunded and my appraisal. She kept changing my closing date without communicating with me or my realtor. I left emails and voicemails. I do not understand why someone still haven't called me. Please call 505-686-0223!! 

Jimmie Burse J.'s profile image
Jimmie Burse J. 
5 years ago

This was an easy experience, thanks to the knowledge staff at PennyMac! 

LYNN B.'s profile image
LYNN B. 
5 years ago

Easy and quick process! We LOVE PennyMac! 

JOSE Corona R.'s profile image
JOSE Corona R. 
5 years ago

Great timing, quick responses from the m.a.c. team it was easy and smooth 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,418 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.