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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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ALEJANDRO S.'s profile image
ALEJANDRO S. 
6 years ago

everything was easy and fast 

DAVID W.'s profile image
DAVID W. 
6 years ago

I had to schedule my Mobil notary visit 5 times over the course of a 5 weeks and it is not Deion’s fault, but the company that was used. This turned my great experience with Deion into a sub par experience with this notary company who was supposed to bring the documents to my home for a signature. Deion was awesome. The notary company ruined the experience. Props to PennyMac but let’s go with quality partners who may not be the cheapest but can guarantee appointments. 5 rescheduling is unsat 

JODY F.'s profile image
JODY F. 
6 years ago

Initial “sales” rep was either fired or quit after starting process. Disclosure paperwork was initially inaccurate causing a further delay in paperwork. Very hard to get up to date communication regarding process. Had to submit same documents multiple times. I was asked questions that should have been asked up front a week before closing. We did NOT close on time. Funding was delayed on the day of closing causing a gap in when I could receive keys. The Notary was very nice however inexperienced. 

Charles H.'s profile image
Charles H. 
6 years ago

Refinancing was a great experience. Simple and quick! 

Barbara C.'s profile image
Barbara C. 
6 years ago

Everything was clearly explained. We had no surprises and the closing was on time and took 35 min. We are very happy with Deion and Pennymac 

MATTHEW H.'s profile image
MATTHEW H. 
6 years ago

Good communication and friendly. 

JASON B.'s profile image
JASON B. 
6 years ago

Everything went smooth with no problems. The entire process was very easy for us. 

MELISSA W.'s profile image
MELISSA W. 
6 years ago

Me not having to explain the same thing about my documents over and over and over. About my retirement paperwork that I only get once a year. And that the amount that is deposited into that account is clearly on my paystubs 

RONALD T.'s profile image
RONALD T. 
6 years ago

I am a disable veteran and just called Penny Mac to inquire about my benefits. Not only did the agent answer my questions, he ensured that I was taken care of. Within a week everything was taken care of with minimal participation from me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.