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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Matthew A.'s profile image
Matthew A. 
4 years ago

I was able to refinance my home with Penny Mac with ease! Customer service and everyone involved were amazing and it was easier than I thought. I felt like everything was done for me and explain to me very well. I hope to work with Penny Mac in the future! 

BRUCE S.'s profile image
BRUCE S. 
4 years ago

Very smooth process and the communications throughout the process was exceptional! 

Shawn Johnson J.'s profile image
Shawn Johnson J. 
4 years ago

I have been requesting my signed paperwork for over a week with no response from you. During the loan process you were very responsive and helpful. Once my loan closed I am unable to contact to get the information I need. 

JASON S.'s profile image
JASON S. 
4 years ago

My experience was very good overall. Each member of the staff I worked with in the process was easy to contact and helpful. 

Donna G.'s profile image
Donna G. 
4 years ago

We began our refinance process with Penny Mac on 6/4/2020, we closed on 7/22/2020. The experience from beginning consultation online, to the Notary coming to our home for closing documents was excellent. Rick and Myesha from Penny Mac, Jana our Notary were all wonderful. To clarify we were Penny Mac customers with our original loan, but a refinance in less than 6 weeks and during this "pandemic" was awesome. Pleased to remain a Penny Mac customer! You should check them out! 

Luke S.'s profile image
Luke S. 
4 years ago

Went quick, thank you. 

Joan W.'s profile image
Joan W. 
4 years ago

The Loan Representative was helpful, caring and kind. 

SETH F.'s profile image
SETH F. 
4 years ago

Love how fast the loan was ready. Process was completed within two weeks. No hassle. All was taken care of via phone and email 

Zachary S.'s profile image
Zachary S. 
4 years ago

My process went over extraordinarily smoothly! I'm very happy with the final results there was one slight hiccup of a bit of miscommunication, other than that flawless! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.