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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Tyler M.'s profile image
Tyler M. 
4 years ago

Zachary did an amazing job. 

Emily M.'s profile image
Emily M. 
4 years ago

Great service. Our loan was closed in 30 days without any issues. 

LEWIS MOSS I.'s profile image
LEWIS MOSS I. 
4 years ago

In the end Nick batten & Nicholas bonoficio made it right. The initial closing documents did not reflect the final loan estimate, the contract did not include the discount. This resulted in immediate frustration & I nearly walked away. Nick batten was in constant communication with me from that point as they corrected the error & 4 days later I was able to close. I appreciate the attention after the error was raised & ultimately it worked out. It would have been better to close on time. 

Michael M.'s profile image
Michael M. 
4 years ago

We had such a great experience. Carlton made everything easy and fast. I have already referred 3 loans to penny Mac from friends and family, and are all in the process of closing. Very happy and satisfied. 

EDUARDO P.'s profile image
EDUARDO P. 
4 years ago

Nate made it a very easy and smooth experience great communication and I appreciate all his hard work! 

Jason P.'s profile image
Jason P. 
4 years ago

great 

Allan B.'s profile image
Allan B. 
4 years ago

Good Communication and Info 

TIMOTHY W.'s profile image
TIMOTHY W. 
4 years ago

All of the Penny Mac representatives I dealt with were fantastic. As the loan process progressed, Nicholas Hagen was especially noteworthy. I dealt with him the most. He kept me well-informed on the process of things and EVERY time I called him and left a message, he called me back promptly. That doesn’t happen all of the time. It is the small things I appreciate - and I really appreciate Nick Hagen and the way he does business. 5 stars for him! 

William P.'s profile image
William P. 
4 years ago

They did not hassle me with repeated requests for the same documents. They explained everything in a clear way. As an existing PennyMac customer, I knew I would be dealing with a professional team to service the loan for the next 30 years and am pleased to see that the underwriting team is just as professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.