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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,422 reviews
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Timothy L.'s profile image
Timothy L. 
6 years ago

It was quick and easy. 

CASEY H.'s profile image
CASEY H. 
6 years ago

I feel that the current COVID-19 crisis impacted the overall timeline for our refinance, and possibly the service. Ultimately it wasn’t a horrible process by any means, it just seems like it took a really really long time. 

Jesus H.'s profile image
Jesus H. 
6 years ago

Because we closed with PennyMac on the original home purchase it was easy for them to facilitate a no-hassle refinance. My documents were all on file already so when it came time to it I just had to sign a few documents and they took care of the rest. 

Vivian C.'s profile image
Vivian C. 
6 years ago

5 Good stars 

JETAUN G.'s profile image
JETAUN G. 
6 years ago

NA 

STEVE C.'s profile image
STEVE C. 
6 years ago

Professional at all times. 

BOBBY W.'s profile image
BOBBY W. 
6 years ago

Very quick, and informed me on the process. 

Benjamin C.'s profile image
Benjamin C. 
6 years ago

Improve your closing procedure. My closing was rescheduled, but the notary was not informed, and rescheduling was not recorded. A backup to my usual contact said my file still had the original closing date. If nothing’s recorded, nobody can get answers when usual contact is out. You need to improve explanation of what’s supposed to happen at closing. All I got from you was “a notary will show up, then you sign some papers.” Even when I asked for more info, the answer was insufficient. 

Shauntye A.'s profile image
Shauntye A. 
6 years ago

My name or address 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,422 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.