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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
In the end Nick batten & Nicholas bonoficio made it right. The initial closing documents did not reflect the final loan estimate, the contract did not include the discount. This resulted in immediate frustration & I nearly walked away. Nick batten was in constant communication with me from that point as they corrected the error & 4 days later I was able to close. I appreciate the attention after the error was raised & ultimately it worked out. It would have been better to close on time.
Nate made it a very easy and smooth experience great communication and I appreciate all his hard work!
great
Good Communication and Info
The only thing that wasn't really good is that multiple people contacted me to ask the same question about VA Disability status over a weeks time.
The experience was wonderful! Things moved at a much faster pace then I thought they would. From start to finish it was a breeze!!
They did not hassle me with repeated requests for the same documents. They explained everything in a clear way. As an existing PennyMac customer, I knew I would be dealing with a professional team to service the loan for the next 30 years and am pleased to see that the underwriting team is just as professional.
Great experience and my questions were answered as quick as possible.
The team is very go helping get throgh thing and paperwork.
PENNYMAC has a 4.5 star rating with 5,422 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.