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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was quick and seamless and the loan team was able to assist in a timely fashion, even the COVID global pandemic affecting normal operations.
I would first like to say that this is my first time refinancing my home. I was pleaseantly surprised at the ease of the process. Everything was over the phone or computer. The initial Q & A was a little lengthy. But after that It was just weekly updates over the phone until the signing and notarizing. The total time took a little longer with the pandemic and other things. But all things considered i believe this was a fairly painless process. I would ask all veterans to use this program.
The entire process of the loan was smooth and effortless for us from application to closing. Timothy Carter contacted me weekly to update me on the status of the loan. The closing went exactly as expected and we are once again very pleased with Penny Mac.
Zachary was great and always calling to give me updates. Also helped helped resolve scheduling issues that arose with the document signing.
It was a clear and fairly easy process
The only negative to the whole process was that I was not informed how long it would take before the loan cleared, and when I would be able to access the account. I still do not know when I will be able to access the account, so that I can set up automatic payments!
The PennyMac team for refinancing is the most professional and efficient team I have ever worked with. The refinance was completed efficiently and quickly.
When closing one of my loans the original document showed no closing cost. I was surprise to see a $1600 closing cost when meeting with the notary. Lucky I am able to afford the closing cost without any notice. But, this is unacceptable to put your customer in such a position.
all went very smoth an could not be more satisfied with Drew.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.