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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication with Beth was great! The fact that our loan application process was lost and/or forgotten for three weeks putting us behind and delaying our closing was the biggest problem. I am thankful that Beth was an advocate for us but this has been the worst home buying experience for my wife and myself. We will never use PennyMac for any banking service again and I will never recommend them to anyone. In fact I will advocate for anyone I know or meet to take their business somewhere else!
Nick Bonifacio was completely clueless as to what was going on even though he was supposedly my main loan officer. He never knew there were any issues unless I contacted him, he didn’t know when my closing was, didn’t have the correct numbers per the closing disclosure and when there was an issue hours before closing was to take place he had zero clue about it and his response was “I’ll let the team know”. Closing was 8 hours late and I wasted a day of vacation.
Great communications throughout the entire loan process!
Pennymac’s team met all my expectations. Mr. Carter and the entire team were very helpful through out the refinance process. I was very impressed with the service quality and professionalism of the staff. Mr Timothy Carter made my refinance application process a great experience.
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Great experience start to finish. Would definitely recommend .
Thank you Penny MAC! I am very pleased. Andrew was very helpful, responsive and informative.
I did a Refi with PennyMac. From the first call to the signing of all paperwork, all went well. No issues no hassles. The Loan team kept in contact throughout to ensure all was going well or if available info was needed. They were very friendly and courteous throughout. Thank you for the great service.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,414 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.