PENNYMAC

Regina A. 

on Birdeye

6 years ago

Email questions not answered. Same documents requested multiple times 

Robert P. 

on Birdeye

6 years ago

Quick and easy 

Jeffrey B. 

on Birdeye

6 years ago

Rescheduled closing 3 times, had lots of communication issues with Joseph K....he only returned calls at night ...when he called he obviously didn't even listen to any of my messages, and barley knew anything about my loan....very frustrating. 

Leon S. 

on Birdeye

6 years ago

Great experience start to finish. Would definitely recommend . 

EDUARDO M. 

on Birdeye

6 years ago

I did a Refi with PennyMac. From the first call to the signing of all paperwork, all went well. No issues no hassles. The Loan team kept in contact throughout to ensure all was going well or if available info was needed. They were very friendly and courteous throughout. Thank you for the great service. 

GERALD B. 

on Birdeye

6 years ago

ok 

CHRISTOPHER C. 

on Birdeye

6 years ago

PennyMac made it a breeze to close originally on my house and then just recently again on my refinance of it. Both Nicholas Hagan and Tristan Summers were excellent in every way, they both communicated everything step by step and made the process as easy as possible. In addition, PennyMac over the years have answered any questions I've ever had and even assisted with my Homestead Exemption here in GA. I'd highly recommend PennyMac to anyone looking for a great mortgage company. 

CESAR P. 

on Birdeye

6 years ago

The overall process was easier then I expected it to be. 

Brian L. 

on Birdeye

6 years ago

If I did not have to wait to reschedule closing and having to go into my savings to pay mortgage which was suppose to be waived. Frustrated with the entire process, felt like I was not in Penny Mac’s radar. I had to call and find out statuses to which I should not have to do, not my job.