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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing numbers were never the same as described. When I questioned the numbers it took several days for an answer and I had to call and email to finally receive an answer which caused a delay which changed the closing costs again. I was told no cash to close from the beginning until it was time to close then I was told I need cash to close. I questioned this which was corrected but only by increasing my loan amount. I was already a customer of Penny Mac so it should have been a simple refi
All represnatives were friendly and professional!
Email questions not answered. Same documents requested multiple times
Quick and easy
Working with the PennyMac team was wonderful! They made it so, so easy. And, wow, what a fast close. Thank you everyone!
The whole process was precise, minus aggravation, and professional. Mr. Carter made this process super easy.
I had a VA loan with them already so the process was very simple and fast.
Communication is crucial. Be proactive in keeping the customer in informed.
as expected
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,414 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.