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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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OSCAR P.'s profile image
OSCAR P. 
4 years ago

Ii had a smooth and easy process, definitely recommend it 

Daniel C.'s profile image
Daniel C. 
4 years ago

Fast, knowledgeable, efficient and a bonus, you talk to real Americans! Thank you! 

TAMIA DI L.'s profile image
TAMIA DI L. 
4 years ago

My loan was processed fast and without any difficulties. The team working on my loan was very polite and professional. 

Francisca C.'s profile image
Francisca C. 
4 years ago

We had a positive and seamless experience from beginning to end. Anthony was very open to help in the beginning and Nathan kept us informed through email until the end. 

COURTNEY L.'s profile image
COURTNEY L. 
4 years ago

Not sure if the issue was due to COVID or not, previous experiences with PennyMac have been good. The loan process was started in late March and I was not able to close until early June. Considering this was a refinance within the same lender, this was really unacceptable. While I feel that Drew was genuinely interested in helping me, the communication was slow; again I do not fault him as this may have been directly related to the COVID shutdowns and remote working.  

Charles F.'s profile image
Charles F. 
4 years ago

Our refinance went smoothly and closed ahead of schedule. 

RANDAL F.'s profile image
RANDAL F. 
4 years ago

Everything was clearly stated and processed. My only comments are; 1) the communication for the notary could have been better as we needed notaries in two different places but only got communication on one. I'm still waiting on my notice of payment and start date. 

Harry S.'s profile image
Harry S. 
4 years ago

very professional 

WILLIAM B.'s profile image
WILLIAM B. 
4 years ago

Very easy and quick process and exceeded my expectations 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.