PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
Select a rating
ROBERT F.'s profile image
ROBERT F. 
6 years ago

It was easy & fast. It was great not to have to deal with other things we had to do with past refinances 

Victor T.'s profile image
Victor T. 
6 years ago

Macy Gunderson was a great help. She communicated very clearly, and returned communications in a timely manner. Operations personell were very helpful as well. 

OSCAR P.'s profile image
OSCAR P. 
6 years ago

Ii had a smooth and easy process, definitely recommend it 

Daniel C.'s profile image
Daniel C. 
6 years ago

Fast, knowledgeable, efficient and a bonus, you talk to real Americans! Thank you! 

John G.'s profile image
John G. 
6 years ago

Deion called every week to report status, and the team (often Deion) answered the phone QUICKLY when I called. 

COURTNEY L.'s profile image
COURTNEY L. 
6 years ago

Not sure if the issue was due to COVID or not, previous experiences with PennyMac have been good. The loan process was started in late March and I was not able to close until early June. Considering this was a refinance within the same lender, this was really unacceptable. While I feel that Drew was genuinely interested in helping me, the communication was slow; again I do not fault him as this may have been directly related to the COVID shutdowns and remote working. 

Linda D.'s profile image
Linda D. 
6 years ago

The process was relatively quick. Danny did a good job keeping us updated on the process and was pleasant and professional. 

Charles F.'s profile image
Charles F. 
6 years ago

Our refinance went smoothly and closed ahead of schedule. 

DUMAR S.'s profile image
DUMAR S. 
6 years ago

My experience with PennyMac has been Great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.