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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was easy & fast. It was great not to have to deal with other things we had to do with past refinances
Macy Gunderson was a great help. She communicated very clearly, and returned communications in a timely manner. Operations personell were very helpful as well.
Ii had a smooth and easy process, definitely recommend it
Fast, knowledgeable, efficient and a bonus, you talk to real Americans! Thank you!
Deion called every week to report status, and the team (often Deion) answered the phone QUICKLY when I called.
Not sure if the issue was due to COVID or not, previous experiences with PennyMac have been good. The loan process was started in late March and I was not able to close until early June. Considering this was a refinance within the same lender, this was really unacceptable. While I feel that Drew was genuinely interested in helping me, the communication was slow; again I do not fault him as this may have been directly related to the COVID shutdowns and remote working.
The process was relatively quick. Danny did a good job keeping us updated on the process and was pleasant and professional.
Our refinance went smoothly and closed ahead of schedule.
My experience with PennyMac has been Great.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.