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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
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Excellent customer service, less paperwork I have to submit, process is simple and fast loan approval.
Thank you. We appreciate all your work!
Everyone we worked with was very professional and treated us with respect.
The first notary didn't have the paperwork at the time we were supposed to sign. The second notary never even showed up (I'm pretty sure that never even got scheduled) and Robert Winkler didn't answer my calls or emails expressing my concerns. I received several " demand" letters, so I'm not even sure any of those are accurate.
My refinance was seamless! Julian and the MAC Team were more than helpful and communication was flawless. I have already recommended Pennymac to a friend. You should be receiving a call promptly. Thank you so much for providing a great experience!
Process was smooth, simple, and expedient. Our only only concern was the amount of closing costs.
Dion weekly updates were on track, he kept me inform, never had the need to call him. Great service
Communication is very difficult with agents. Our closing process took 5 attempts to complete and the last time I heard from my loan specialist was an agitated voicemail 8 days after the first signing when I was not aware there was a problem. I never received a response after multiple emails and voicemails.
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.