This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac team made the refinance process from start to finish easy.
great job
Great service
She was very perfectional nice to talk to,explain all details so I would understand them. Thank her for me Mr A
Overall got a great rate and closing on time.
Loan failed to close on time. 2 attempts to close were canceled, one of which I never even got a call. Because the loan failed to close on time I have been receiving default notices from pennymac stating that my payment is late, even though pennymac was the one doing the refinance. I did an interest rate reduction loan, I was never told the only reason I was getting lower interest rate was because I was buying points, it added almost 11k to my loan and used up part of my equity.
It was the most pleasant and easy experience we could of ever had. Thanks for making it clear easy and quick. Great people to work with.
He really took the time to explain the process. Followed up with all questions promptly and was very professional during each step of the way. It was very much appreciated with my hectic schedule.
There was an extreme lack of communication. We loved Pennymac before this refinance experience, but we were very disappointed with the process. Things were not explained clearly to us and once we started to ask questions we received the cold shoulder and nobody would return our calls. The interns and receptionists were outstanding and did a better job of communicating with us and answering questions than the rest of the team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.