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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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KATRINA W.'s profile image
KATRINA W. 
6 years ago

Great team and very professional. Kept me informed through the entire process. 

SABRINA J.'s profile image
SABRINA J. 
6 years ago

My sole reason for refinancing was to either 1) cash out or 2) ELIMINATE PMI Wasn’t able to do no. 1 so I expressed that it was important to accomplish number 2. In reviewing my documents prior to closing I notice the lump sum for PMI as part of the expenses. I called and spoke to PennyMac about it. Was told this lump sum would get rid of PMI. Ok fine. Now in reviewing my new loan not only did I pay or absorb a lump sum payment for PMI. THE PMI PAYMENT DOUBLED. $169 to $327. Thanks 

Maia B.'s profile image
Maia B. 
6 years ago

Better communication so I did not have to reach out multiple times to get an answer. I am still waiting to hear why my escrow refund was only pennies when the estimate was for over $300. Seems to be difficult to access anyone to help. 

Sheila T.'s profile image
Sheila T. 
6 years ago

The process was easy and quicker than I expected. The communication from Nathan was good with the exception of our needing to have a witness present when we signed. We would definitely use PennyMac again. 

JEFFREY G.'s profile image
JEFFREY G. 
6 years ago

Zachary Teehan was amazing! 

ROBERT A.'s profile image
ROBERT A. 
6 years ago

Good people. Very helpful and courteous. Closing was easy and timely done in the comfort and convenience of my own home. I would highly recommend them to anyone interested in either a new mortgage or a refinance of their current one. 

Anthony A.'s profile image
Anthony A. 
6 years ago

Nicholas was great, start to finish. The title company in which you used for this closing should be fired and never used again. They were a disaster and the First closing attorney Was a disaster as well. Truly if is werent for Nicholas and the 2nd closing attorney, I would have cancelled the whole deal. 

RICHARD F.'s profile image
RICHARD F. 
6 years ago

PennyMac team made the refinance process from start to finish easy. 

Andrew Van T.'s profile image
Andrew Van T. 
6 years ago

Overall got a great rate and closing on time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.